HOSPITALITY MANAGEMENT SERVICES
BAIO Hotels & Resorts offers professional, international standard hotel and resort management services to owners. The key elements to the group’s ongoing success come from our focus on targeted growth, our international market knowledge and insights, operational expertise and investment-focused management.
- EASE OF OPERATIONS
- HIGHER OCCUPANCY
- LOWER COST
INTERNATIONAL STANDARDS
The professional international standards used by BHMA enables owners to have immediate turnkey solutions that eliminate the day-to-day headaches and challenges that face so many in the hospitality business
MANAGEMENT SERVICES
| PRE-OPENING |
OPERATIONS |
SALES |
ONLINE DISTRIBUTION |
E-BUSINESS & IT |
- Evaluate and select financial systems & software
- Preparation of manning guide
- Set up of organizational chart
- Recruitment of General Manager & Department Heads
- Preparation of detailed list of items required
- Assistance with sourcing OE Items
- Establish brand standards for all departments
- Establish Website and Booking Engine
|
- Concept development
- Overall positioning and service level
- Renovation and development
- CAPEX and OE Review and management
- Strategic partner management
- Operating standards and proceduresa
|
- Room rate matrix
- Competitor analysis
- Agent contracts & visits
- Domestic fair attendance
- International trade show attendance
- Domestic & Overseas sales road shows
- Corporate & Incentive Group sales
|
- Hotel Website distribution
- OTA management
- Channel management
- Online rate parity management
|
- Website development and management
- Social media management
- Search engine optimization
- E-Marketing
- CRM database management
- Data security
- System set up & management
- Internet connectivity & network
- Email management
|
| MARKETING & GRAPHIC DESIGN |
PUBLIC RELATIONS |
HUMAN RESOURCES |
FINANCIAL CONTROL
|
ADMIN & OTHER SERVICES |
- Advertising plan
- Marketing partnerships
- Co-operative advertising
- Flash deals
- Brochure development
- Hotel promotional items
- Local event organization
|
- Public Relations plan
- Familiarization trips
- Press releases & clipping
- Interviews
|
- Recruitment and employee benefits
- Operational and corporate training
- Staff program management
- Team building
|
- Budgeting and reporting
- Audit and cash control
- Asset control
|
- Group purchasing and purchasing support
- Legal and government related issues
- Insurance policies and claims
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